Surple Cookie Policy
Effective Date: 29 October 2026 Last Updated: 29 October 2026
This Cookie Policy explains how Surple uses cookies and similar technologies (such as local storage and pixels) on surple.ai, and how you can control them.
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They allow a site to recognize your device and remember information about your visit.
2. Categories of Cookies We Use
| Category | Purpose | Consent Required? | Examples |
|---|---|---|---|
| Strictly Necessary | Required for the Service to function — authentication, security, load balancing, remembering your cart/generation session | No (cannot be disabled) | Authentication session cookie, routing/load-balancing cookies, CSRF tokens |
| Functional | Remember preferences (e.g., currency, language, saved designs) | Yes, in EEA/UK (may be default-on in other regions with opt-out) | Preference cookies |
| Analytics | Understand how visitors use the Service, measure performance, and improve our product | Yes, in EEA/UK | Surple's own usage and interaction logging |
| Advertising | Measure ad performance and, where enabled, personalize ads across sites | Yes, in EEA/UK; opt-out available for California residents | None at present. If we add advertising cookies, we will list them here and ask for consent where the law requires it. |
3. How We Obtain Consent
- EEA / UK visitors: Non-essential cookies (functional, analytics, advertising) are set only after you provide affirmative opt-in consent via our cookie banner. You may withdraw consent at any time via the "Cookie Preferences" link in the site footer.
- US visitors: Analytics and advertising cookies may be set by default, subject to your right to opt out. California residents may opt out of the "sale/sharing" of personal information via cookies using the "Do Not Sell or Share My Personal Information" link, consistent with the CCPA/CPRA.
- Other regions: We apply the higher of opt-in consent or applicable local law requirements where uncertain.
4. Third-Party Cookies
Some cookies are placed by third parties operating on our site (e.g., analytics or advertising providers). These third parties have their own privacy and cookie policies; we do not control their use of the resulting data beyond the purposes we've authorized.
5. Managing Cookies
You can control cookies via:
- Our in-site Cookie Preferences banner/center (see below).
- Your browser settings, which allow you to block or delete cookies (note: blocking strictly necessary cookies may break core Service functionality, such as staying logged in or completing checkout).
- Opt-out tools provided by ad networks (e.g., the Digital Advertising Alliance's opt-out page) for advertising cookies.
6. Changes to This Policy
We may update this Cookie Policy as our use of cookies changes. Material changes will be reflected in the "Last Updated" date above.
7. Contact
Cookie and privacy questions: [email protected]
Surple, Inc., a Delaware corporation, USA
Registered office: 131 Continental Dr Suite 305, Newark, DE 19713, United States
EIN: 37-2248237
Email: [email protected]
Phone: +1 (628) 800-7088
Support hours: Monday–Friday, 9 am–5 pm US Eastern Time